Privacy Policy

Last updated: September 12, 2025

Real Futbol Inc. (“Real Futbol,” “we,” “our,” or “us”) cares about your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you use our website, register for programs, or take part in our events.

By using our services, you agree to this Policy. If you have questions, please contact us hello@real-futbol.com.

Information We Collect

We collect only what we need to run our programs safely and effectively:

  • From parents/guardians: contact information (name, phone, email, address), billing details, emergency contact information.
  • From players: name, date of birth, medical or allergy information (when provided for safety).
  • From our website: technical information like IP address or pages visited, to help us improve.

Children’s Information (Under 13)

By using Real Futbol programs or this website, you agree to:

  • Children may take part in Real Futbol programs, but parents or guardians must provide all registration information.
  • We do not knowingly allow children under 13 to create accounts or provide personal details directly through our website.
  • If we learn that a child has shared personal information online without a parent’s consent, we will delete it promptly.
  • Parents may request access to, or deletion of, their child’s information at any time.

How We Use Information

We do not sell or rent your personal information to third parties. We use the information we collect to:

  • Register players in programs, leagues, or camps.
  • Communicate with families about schedules, updates, and emergencies.
  • Process payments and issue receipts.
  • Ensure the health and safety of participants.
  • Improve our programs and website.

Sharing Information

We may share limited information only when necessary:

  • With coaches and staff, so they can run safe and effective programs.
  • With service providers (e.g., payment processors, scheduling platforms) who help us operate - they are required to protect your information.
  • If required by law (e.g., for safety or legal reasons).

Security

We use reasonable safeguards (technical and organizational) to protect personal information. However, no system is 100% secure. We encourage parents to keep login details private and monitor their child’s use of our services.

    Your Choices & Rights

    • Parents may update or correct personal information at any time by contacting us.
    • Parents may request deletion of their child’s information, though this may affect participation in our programs.
    • You may opt out of marketing emails by using the unsubscribe link or contacting us.

    Changes to This Policy

    We may update this Privacy Policy from time to time. If we make major changes, we will post a clear notice on our website.

      Contact Us

      If you have questions about this Privacy Policy or your child’s information, please contact us:

      Real Futbol Inc.
      625 Wabanaki Dr.
      Unit 7
      Kitchener, ON
      N2C 2G3
      email: hello@real-futbol.com